Warranty & Return Policy:
1. We offer a 2 years warranty against mechanical failure with the exception of Human Damage.we recommend you to email us your problems as many issues can be fixed or adjusted by yourself.
1). If product is new when your clients buy from you within 1 month and it's non-artificial damaged.Please care package and send it to us,and we will replace you a new one as soon as we get it.
2). We will repair products for you,if it's not new and it's in the one years warranty.
2. In case the products arrive with damages,wrong delivery or mismatched models,exchange is 100% guaranteed.However,we would not hold responsibility for damages caused by malice action(by customer herself/himself),and exchange would be rejected.
3. Returns will only be accepted when it's in original condition and the item(s) matches the item(s) on our Order Records.
-- Please send back "repairing or changing goods" by registered airmail. (without the package and accessories for saving shipping cost)
-- After sending out the goods,please tell us tacking number;
-- Declare the value for 10USD for per unit,if many pcs,less than 50USD in total;
-- Declare the item for "repairing products".
-- Shipping from you to us: you should pay.
-- Shipping from us to you: we will send you replaced product together with your new order and pay for the shipping.
4. Because of conditions of light and background,images displayed on our site might look a little different from what they really do in the real world.this would not be a reason for exchange request.
5. Prices might vary from different seasons and our promotional campaigns.so, price changing would not be a reason for return to exchange request.
We often send items by DHL / EMS / UPS / China Post / Hong Kong Post.
Shipping time by DHL / EMS / UPS is only 3 - 5 days. but shipping cost is a little expensive.
Shipping cost by China Post / Hong Kong Post is very cheap, but will takes about 10-18 days.(some times need about 3-4 weeks).
* To avoid the risk of damage in transit, we will packed the goods well by air bubble bag in a box.
* The Products will be shipped out after received payment within 2 days (except weekend).
* You can check the tracing number on:
EMS : http://www.ems.com.cn
China Post : http://intmail.183.com.cn/item/itemStatusQuery.do?action=Enter
Hongkong Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Singapore Post : http://www.singpost.com/ra/ra_article_status.asp
United States Postal Service: http://www.usps.com
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyers' responsibility. Please check with your country`s customs office to determine what these additional costs will be prior to bidding/buying.
2. If you find any lost, please refuse to sign . Or make some photos as proof and point out on the airway bill .Otherwise we can not help you to claim .
3. Shipping change depend on the oil price and the currency rate .